Disclaimer: The information contained on this website has been created by Protel BPO Ltd. Although every effort has been made to ensure that the information within this Web site is accurate and timely, we offer no warranty as to the completeness of it’s contents. It is provided for the convenience of the Web site user and should not be considered official. This Privacy Policy governs the manner in which Protel BPO Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.protelbpo.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Protel BPO Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the I.P address, and the domains from which you visit our site, in order to analyze this data for trends and statistics about site traffic.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes. Cookies, by themselves, cannot be used to find out the identity of any user unless they specifically tell us who they are. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Protel BPO Ltd may collect and use Users personal information for the following purposes:

– To send emails

– We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Protel BPO is not responsible for unauthorized access to such information by hackers or others that obtain access through illegal measures.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. Any information you submit to us via email or through our web form, is maintained securely by ensuring that the information is only distributed to employees within the company who are directly or indirectly responsible for responding to your requests.

Changes to this privacy policy

Protel BPO Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@protelbpo.com

This document was last updated on September 17, 2014